SMS Terms & Conditions

1. Program Description

Project Whitetail is an SMS messaging program operated by Nine Minute Mile that provides group running coordination services. By participating in this program, you will receive text messages related to:

• Group running event notifications and updates
• Event attendance confirmations and reminders
• Participant status updates for events you're attending
• Account management and service notifications

This service is designed to help running groups coordinate activities through simple text messaging, making it easy to stay connected with your running community.

2. Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to the number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Alternative opt-out keywords: You can also text STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to opt out of the service.

3. Help Instructions

If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at help@southofthethruway.com.

Alternative help keywords: You can also text INFO or SUPPORT to receive help information.

When you text HELP, you will receive a message with program information, customer care contact details, and links to our Terms and Privacy Policy.

4. Message Frequency

Message frequency varies depending on your participation in group running events and activities. You may receive:

• Event notifications when new runs are scheduled
• Attendance updates when participants respond to events
• Reminders before scheduled events
• Confirmation messages for your actions (signup, opt-in, updates)

The number of messages you receive will depend on how active your running group is and which events you choose to participate in. You will not receive marketing or promotional messages unrelated to group running coordination.

5. Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. The number of messages you receive will vary based on your participation in group running events.

If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Standard messaging rates from your mobile carrier will apply to all SMS messages sent and received as part of this service.

6. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

While we strive to deliver all messages promptly and reliably, message delivery depends on your mobile carrier's network. Factors that may affect message delivery include:

• Network congestion or outages
• Device compatibility or settings
• Geographic location and signal strength
• Carrier-specific filtering or blocking

We are not responsible for messages that are delayed, blocked, or undelivered due to carrier network issues or device limitations.

7. Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information and using it only for the purposes of providing our SMS messaging service.

If you have any questions regarding privacy, please read our privacy policy: https://www.southofthethruway.com/privacy

Important: We do not share your phone number, opt-in consent, or SMS-related data with any third parties. Your text messaging information is kept confidential and used solely for operating the Project Whitetail service.

8. Customer Care

If you have questions, concerns, or need assistance with the SMS messaging program, please contact us:

You can also text HELP to the number from which you received messages to get immediate assistance information.

We will respond to your inquiry as promptly as possible, typically within 24-48 hours.

9. Terms Acceptance

By signing up for Project Whitetail SMS messaging service, you acknowledge that you have read, understood, and agree to these Terms & Conditions. You also confirm that:

• You are the owner or authorized user of the mobile phone number you provided
• You consent to receive SMS messages from Project Whitetail
• You understand that message and data rates may apply
• You can opt out at any time by texting STOP

10. Changes to Terms

We may update these Terms & Conditions from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review these terms periodically. Your continued participation in the SMS messaging program after changes are posted constitutes your acceptance of the updated terms.